At UNICOO, we stand behind the quality of our products and are committed to ensuring your satisfaction. We provide replacements for any items that are damaged, defective, or incomplete upon receipt. Additionally, we accept returns within 30 days of purchase for items that are not as described.

For our standing desks, we offer a 1-year warranty that covers replacement parts to ensure your product remains in top working condition.

Return Policy:

1. We gladly accept returns within 30 days of receipt if the item is not as described.
2. To process a return, the item is REQUIRED to come in its original packaging. Additionally, please provide us with the shipping tracking number and a specific reason for the return.
3. We will issue a full refund for your order upon receiving the item in its original condition and packaging, with all components and accessories included.
4. Please note that the BUYER will be responsible for return shipping costs.

If you have any questions or need assistance, please do not hesitate to reach out to us. We're here to help and ensure you have a great experience with our products!

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Note: We only provide service for products purchased directly from our official online stores, not from resellers. Thank you for your understanding!

 

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Email: unicoousa@gmail.com

Phone: 816-886-8980

We would also love to assist you through our Facebook and Instagram or online store Customer Support.